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ish onCourse

Assurance and evidence

Get the detail your team needs to assess onCourse.

Your team needs a clear basis for deciding whether onCourse fits your organisation. Start with the public controls and evidence below. Then review the service boundaries, responsibilities and evidence needed for the way you intend to use the platform.

Start with the controls already documented.

The handbook explains individual user accounts, roles, permissions, login protections and audit activity. Use those references to identify what your team needs to see, then test the relevant settings and responsibilities against your proposed use.

User roles and permissions

Public documented control

Evidence available

The onCourse handbook documents individual users, roles and permissions.

Supporting detail

What to review

Map access to responsibilities and test least-privilege settings.

Login protections

Public documented control

Evidence available

The handbook documents security settings and two-factor authentication for onCourse logins.

Supporting detail

What to review

Confirm the login and identity design for the proposed users, including any separately scoped SSO.

Audit activity

Public documented control

Evidence available

The handbook documents audit logging for reviewing who changed a record and when.

Supporting detail

What to review

Confirm relevant events, retention, access and investigation needs.

Review the service your organisation would use.

Payment handling, data location, recovery and service commitments need to be considered in context. We will work through the applicable service, connected systems and responsibilities with you, and confirm the evidence available for that arrangement.

Payment assurance

Published evidence

Evidence available

ISH publishes a payment-security attestation for review. Its applicability depends on the payment flow and service boundary.

Supporting detail

What to review

Review the published attestation against the providers, responsibilities and payment flow in your proposed arrangement.

Hosting and Australian data storage

Discuss for the proposed service

Evidence available

ISH describes onCourse as operated on AWS with Australian data storage for the managed service context described on this site.

Supporting detail

What to review

Confirm the location of data, backups and copies held by subprocessors or connected systems, alongside data categories and flows.

Recovery and service commitments

Discuss for the proposed service

Evidence available

Review the recovery approach and service commitments for your proposed arrangement.

What to review

Request the applicable recovery approach, service commitments, escalation path and evidence.

Accessibility

Discuss for the proposed service

Evidence available

Accessibility requirements need validation against the intended use.

What to review

Agree the applicable standards, test scenarios, responsibilities and acceptance evidence.

Shared institutional services

Discuss for the proposed service

Evidence available

Cross-institution identity, coordinated discovery and consolidated reporting require separate assessment.

What to review

Agree architecture, responsibilities, privacy, data boundaries and acceptance evidence before a delivery commitment.

Bring your review questions into one place.

Tell us the requirements your security, privacy, accessibility, operations and procurement colleagues need to assess. We can identify the information already available, the points needing confirmation and any work that requires a separate scope or test.

Discuss your assurance requirements