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ish onCourse

Customer experience

Meet some of the education teams we work with.

Different organisations have different next steps: bringing courses together across a university, preparing for a new term or making bookings easier for a small team. These examples describe the work ISH has supported with its customers, and the questions it may help you explore.

University of Sydney, Sydney Short Courses

Customer story

University of Sydney, Sydney Short Courses

Connecting the course experience with institutional systems.

What the team needed
Sydney Short Courses needed a course platform that could work within a complex university environment.
The work we supported
ISH connected the onCourse course and enrolment experience with the University's finance system and Adobe Experience Manager, working with the institutional teams involved.
What this could help you explore
If you need to connect course discovery and enrolment with university finance or content systems, this account can help frame the records, responsibilities and interfaces to explore.

How the work connects

  1. Course experience

  2. onCourse

  3. Finance and content systems

A simple view of the work described in this story.
Sydney Community College

Customer story

Sydney Community College

Supporting busy enrolment periods.

What the team needed
When a new term opens, course discovery and enrolment activity can arrive together.
The work we supported
onCourse supported course release and online enrolment during these important periods.
What this could help you explore
If course publication and bookings arrive together at term opening, this account may help you consider your enrolment path and team preparation.

How the work connects

  1. Course release

  2. Online enrolment

  3. Team preparation

A simple view of the work described in this story.
University of Sydney, Centre for Continuing Education

Customer story

University of Sydney, Centre for Continuing Education

Connecting enrolment and finance.

What the team needed
Continuing education operations bring individual and corporate enrolment workflows together.
The work we supported
onCourse supported daily enrolment and payment reporting alongside corporate enrolment and invoicing workflows.
What this could help you explore
If your program serves individuals and employers, this account can help frame a conversation about corporate enrolment, invoicing and payment reporting.

How the work connects

  1. Enrolment

  2. Payment reporting and invoicing

  3. Finance processes

A simple view of the work described in this story.

Willoughby Arts

Customer story

Willoughby Arts

Making online booking work for a small team.

What the team needed
A busy arts program needed to move bookings beyond telephone and mailbox processes.
The work we supported
Willoughby Arts moved to online booking for its varied arts program.
What this could help you explore
If your team manages a focused arts or community program, this account may help you explore an online booking path alongside the administration you need.

How the work connects

  1. Course discovery

  2. Online booking

  3. Administration

A simple view of the work described in this story.

Does any of this feel familiar?

Tell us what your organisation is trying to achieve. We can use a relevant example to explore the work, responsibilities and connections involved, then check what would fit your setting.