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ish onCourse

For short-course providers

Your courses can grow. The work needs to stay manageable.

You may be ready to offer something new, welcome more learners or make a successful program easier to run. You want a professional experience for the people booking, clear work for your team and information you can use to decide what comes next.

onCourse brings course, enrolment and financial records together. ISH works with you to understand the priorities and where the platform can help.

Three adults discussing program plans and notes around a table

Supporting education providers across Australia for more than 25 years

  • University of Sydney, Sydney Short Courses
  • University of Sydney, Centre for Continuing Education
  • Sydney Community College
  • WEA Sydney
  • Association of Children’s Welfare Agencies, Centre for Community Welfare Training
  • Open Academy at the Sydney Conservatorium of Music

Built around education. Close to the people who run it.

What needs to work well for your next step?

Choose a familiar course or an idea you want to explore. Follow a normal booking, include an ordinary change and see where your team needs clearer information or ownership. The aim is to understand what should stay, what could improve and what the next step would involve.

  1. Follow one booking.

    Trace a learner’s enquiry through joining, payment where relevant and class preparation.

  2. Include an ordinary change.

    Try a changed date, an employer booking or a learner needing help. Identify the records, people and follow-up involved.

  3. Choose what to improve first.

    Look for repeated entry, unclear ownership or a decision you cannot easily answer. Use a representative task to explore where onCourse fits.

How it helps

Know what is happening before you decide what comes next.

Prepare a timetable, set payment arrangements, configure reminders and review one class’s finances. Keep the everyday work manageable as your course business grows.

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Your timetable needs to work before learners arrive.

Review overlapping session times within the same class while preparing your timetable. onCourse flags the overlap so your team can review it before delivery.

Detail from onCourse

Selected detail of sample session start, duration and end fields with the same-class overlap warning

Catch the overlap

A warning flags two sessions in the same class that overlap.

Example session-overlap warning
How this works (new tab)

Help your team get the class ready

Coordinate classes, sessions, tutors, venues and learner records. Keep bookings and session details together so your team can follow through.

University of Sydney, Sydney Short Courses

Customer story

Connecting enrolment and finance

Our work with the University of Sydney’s Centre for Continuing Education has included daily enrolment and payment reporting, alongside corporate enrolment and invoicing workflows.

Explore the Centre for Continuing Education story

Getting started

Start with your first courses.

Start with the courses and everyday work that matter first. onCourse is already operated and maintained by ISH; we prepare your organisation’s information, settings and agreed checks around that starting scope.

  1. Choose your starting point

    We agree the first courses, the people who will use onCourse and the information you need to bring across. Together, we identify any connections and decisions needed to get started.

  2. Set up and check

    ISH configures what your team needs for the agreed first courses, then works with you to check the setup. Straightforward setups can move quickly when the scope, information and decisions are ready. Any migration or integrations in the agreed scope are prepared and tested with your team.

  3. Prepare your team and begin

    Your team gets practical guidance for everyday tasks. We complete the agreed checks together, help you begin using onCourse and continue supporting your team with daily work and agreed next steps.

ISH operates, maintains and improves the shared cloud platform, with customer data stored in Australia.

Your organisation retains its own settings and workflows. We agree migration, integration and responsibility boundaries where they are needed.

Practical questions

You might be wondering…

Where is customer data stored?

Customer data is stored in Australia, and ISH operates onCourse on AWS. Read security information.

What support is available?

You can explore the onCourse handbook or contact our team for help. See support options.

How does pricing work?

The pricing page sets out Course programs, Institutions and Multiple institutions. Your proposal confirms the charging basis, included work and any separately scoped professional services. See pricing and terms.

Can existing information be migrated?

Migration depends on the information, its condition and the agreed scope. We talk it through with you and agree the work and who does what before it begins. See how getting started works.

Can onCourse connect with our other systems?

Supported connectors and APIs provide a foundation. Together, we agree which system holds each record, how information moves and what happens when something needs attention. Explore integrations.

What would you like your course business to be able to do?

Bring an idea, a program you want to strengthen or a part of the learner experience you want to improve. We will talk about how it works today, what matters next and what should stay in place.

If a demonstration would help, we can focus it on those priorities.

Six questions, no email address needed. Keep a copy or choose a conversation.