Configured controls
Define the trigger, intended action, exception path and staff oversight for each repeatable task.
Automation
Automate repeatable course administration
Reduce repeated administration with configured reminders, reports and alerts for the routine tasks your team has agreed.
Start with the staff task, the reason it needs to happen and the checks that keep the outcome under control.
Configured workflows can send emails or SMS, update records, prepare reports and exchange agreed information with supported systems.
Your team decides which routines are suitable, what triggers them and where a person should review an exception.
What this helps your team do
- Powerful Scripting
- Triggers
- Schedules
- Imports
- Built-in Reports
- Integrations
A repeatable task with controls
Staff task
- Purpose
- Trigger
Action and exception review
- Update
- Message
- Staff review
Triggers
Run configured scripts when relevant records are created, edited, enrolled or paid.
Schedules
Run agreed exports, reminders, reconciliations and reports at configured times.
Technical implementation
Specialist teams can use Groovy-based scripts and scheduled triggers for agreed workflows after the task, controls and support responsibilities are defined.
How teams use onCourse to simplify routine tasks
Follow practical tasks for the work your team needs to complete, with links to the full official onCourse handbook articles.
Organise repeatable follow-up
Review installed automations and their status. Templates, triggers and connections need configuration for your agreed work.
Older official handbook example. Interface may vary.
Source and image details
The official handbook page reported an update more than two years before review on 9 October 2026 (Australia/Melbourne). This is not a newly captured customer system or a promise of the exact current interface. Names and amounts shown belong to the documentation example.
Read the handbook source (new tab)- Help & guidesMake routine administration easierGive your team practical help with repeated follow-up. Explore configured reminders, reports and alerts for tasks such as waiting-list messages or classes needing attention. (opens the onCourse manual in a new tab)
- Help & guidesChoose when an automation should runMake each automated step happen for a reason. Understand the schedules and record changes that can trigger an onCourse workflow. (opens the onCourse manual in a new tab)
- Help & guidesUnderstand the standard automation optionsSee what is available before building something new. Review the default automations, including which run already and which need checking and enabling first. (opens the onCourse manual in a new tab)
- Help & guidesMake routine messages more consistentStart from a message your team has reviewed. Use and adapt templates for regular communications, with relevant onCourse details inserted into the message. (opens the onCourse manual in a new tab)