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For institutions

Connect short-course operations across your institution.

Short courses and continuing education bring together learner expectations, local program knowledge and institutional responsibilities. ISH helps you define an operating approach that connects those needs.

An educator helping adult learners with computers
  1. Make the learner journey easier to navigate.

    Bring course discovery, enrolment and payment into a coherent experience, with clear communications along the way.

  2. Give teams a workable foundation.

    Start with how your people publish courses, manage participation, handle exceptions and support delivery. Identify where shared processes help and where local responsibilities need to be retained.

  3. Connect with the systems that matter.

    Agree the roles of finance, learning, identity and student systems. Define authoritative records, interfaces and reporting responsibilities before introducing additional complexity.

    Experience

    Learner experience

    Course discovery, enrolment and payment

    onCourse operations

    Courses, participants, payments and delivery

    Existing institutional systems

    Finance
    Learning
    Identity
    Student records

    Illustrative system context. Interfaces and responsibilities are agreed for each implementation.

  4. Plan for institutional differences.

    Where multiple teams or institutions are involved, branding, administration, data access and reporting boundaries need deliberate design. We work through those requirements and validate the proposed service before rollout.

  5. Establish the foundation, then extend it.

    Agree an initial scope and acceptance criteria. Prove the workflows, prepare the people and use the evidence from delivery to guide the next stage.

University of Sydney, Sydney Short Courses

An example from a published story.

At University of Sydney, Sydney Short Courses, ISH worked across university teams to connect onCourse with the University's finance system and Adobe Experience Manager.

Start the conversation.

Tell us how your institution runs short courses today and where the work becomes difficult.